The limited warranties applicable the product bought from EcMonster.com is 30 days. 30-day limited warranty is a defective exchange policy that provides for either repair or replacement of merchandise that has been confirmed as defective by the product manufacture or eTech.com will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only.

The warranty protects against Dead-on-Arrival (DOA) and any manufacturing defects. If the product is physically damaged on arrival (shipping damage) you must contact us and ask for the Tracking Number within 7(seven) days after the receiving date for an exchange. Otherwise, the product will be considered as broken by the customer.  After first 30 days, only the warranty provided by the original manufacturer will be in effect. Warranties may vary by products or manufacturers.

If you receives a product different from that you ordered, you has seven (7) days since the date of receipt to request a tracking number. You must return the product in original condition. Damages on the product, you need to pay from at least 15% of the price of the prodcut to full charge.

If you made a wrong order, you has seven (7) days since the date of receipt to request return or exchange. For return product, you will get 80% refund and pay all the shipping charges. The product must be returned in original condition. Damages on the product, you need to pay from at least 15% of the price of the product to full charge.

Return product must be in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by eTech.com, eTech.com is not responsible for product that is lost, damaged, modified or otherwise processed for disposal or resale. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns or exchanges will be accepted without the prior approval issued by EcMonster.com.